Combining WIT & TWIST

It’s finally happening! WorkInTexas.com (WIT) and The Workforce Information System of Texas (TWIST-the state’s case management system) are being combined in a single application via a project currently known as Common Components.

For job seekers and employers, you won’t notice much change in terms of applications. The biggest difference will be  our quality of service. Workforce solutions staff will be able to take a more holistic approach in providing services using logical and integrated work-flows. And they’ll be better equipped to understand and address unique individual needs, whether they’re related to training or jobs or something else.

For staff, you will see a big difference, and that difference starts with a web-based system. This new application will be more intuitive and “smarter,” to provide you a better view of each customer, thereby helping you  better serve all customers. Common Components will merge staff functions found in both systems (registration/intake, eligibility, services, etc.), and while it will not yet completely replace both systems, it does put us on the road to that eventual end.

This project will take about 18 months to complete and will provide a seemingly single application that (to the greatest extent possible) easily and seamlessly interacts with what’s left of WIT (self-service and job matching functions) and TWIST (case management-specific functions).

The overall goal of the project is simply to modernize applications and improve local service delivery. This will be accomplished by consolidating common business processes with consistent business rules, ensuring data security and integrity, reducing infrastructure support requirements and stability risks, and eliminating repetitive data entry and data reconciliation. It will also improve customer information collection via a common interface for common functions, and it will save future development time and costs when new functionality and program changes are necessary.

For staff, one more thing you might want to know is that we’re looking for some help in naming this new application. Your first chance to contribute a suggestion will be at the 2014 TWC Annual Conference. There will be other opportunities too, but if you’re in Grapevine this week for the conference, please stop by the Workforce Systems booth in the exhibit hall and give us your best shot.

2 thoughts on “Combining WIT & TWIST

  1. David January 3, 2015 / 9:25 am

    It doesn’t matter you still won’t be able to sign in to either one of them, or find a a Workforce Commission employee.

    Like

  2. Scott Eychner January 6, 2015 / 11:58 pm

    Thank you for your comments. With better technology and an improved user experience we’re working hard to make sure that’s not the case. But we also understand that proof of the pudding is in the eating, so I encourage you to try the new site and give us your feedback once the project has implemented.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s